Projects
Business Management Consulting
Industry
Management
Services
ISO9001, Quality
Location
UK - England
During 2020, DOCAN achieved certification for their ISO 9001 compliant Quality Management System (QMS) by developing existing processes gathered from the collective past experience of their team members and investing time into training regarding the specifics of the ISO 9001 2015 standard’s requirements.
The challenge
This training has given us experience in adapting and adopting systems with the focus of continuous improvement and customer satisfaction by incorporating consideration for the ISO requirements, and as such we can provide this service to others.
The DOCAN solution
By evaluating the status quo of a business and assessing the gaps, DOCAN can undertake documenting and training tasks as required to improve and standardize the client’s processes allowing them to realise business improvements without an investment in learning and understanding each aspect of an ISO 9001 compliant system.
The outcome
Our services can help improve your quality systems without the need to allocate valuable internal resources to matters that aren’t the regular responsibilities of these personnel.
Project summary
| Task | Application | ISO 9001 Expertise | Dropbox | Site Visit | Remote Meetings |
|---|---|---|---|---|---|
| Planning | Review |  | |  | |
| Gap Analysis | | | | |
|
| Organisation | Systematic approach | | | | |
| Controlled | | | | |
|
| Process Mapping | Team coordination & collaboration | | | | |
| Implementation | Training | | | | |
| Support | | | | |